Apple Inc. will begin letting customers in eight European countries repair their own devices, expanding a program that rolled out in the US earlier this year.
The offering, known as Self Service Repair, will now allow users in France, Belgium, Germany, Poland, Spain, the UK, Italy and Sweden to buy parts online for the iPhone SE, iPhone 12, iPhone 13 and certain laptops so they can conduct their own repairs. As part of the program, announced Tuesday, a customer can rent a large repair toolkit for about €60 ($63), buy individual parts and receive how-to manuals from Apple.
Launched in the US last year, the service will offer detailed instruction manuals and parts for a variety of common repairs, including cracked screens. Though users are free to use any implements they have at their disposal, Apple offers the same tools used by Apple’s in-house technicians for purchase or on a seven-day loan costing £54.90.
Apple said it had more than 5,000 authorised repair shops worldwide with access to genuine parts including its own and independents. Many others are available across the UK and Europe using third-party parts.
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